Returns & Exchanges

At Mantra Fine Jewellery, we take pride in the craftsmanship of our pieces, but if you are not completely satisfied, we offer a hassle-free 14-day return policy for all unworn items. Please ensure all original security tags and packaging are intact to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal or contact our concierge team with your order number and reason for return within 14 days of delivery.

2

Secure Packaging

Place the jewellery in its original branded box and secure it inside a shipping carton, ensuring all certificates and protective materials are included.

3

Complimentary Shipping

Affix the prepaid insured shipping label provided by our team to your package and drop it off at any authorized courier location.

4

Inspection and Refund

Once our gemologists verify the item's condition, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing